FAQ's

Frequently Asked Questions (FAQ's)

 

GENERAL INFORMATION

1.  Who is Bougie Hippie?

Bougie Hippie is your go-to destination for luxurious, bohemian-inspired fashion. Our collection features unique, high-quality pieces that blend luxury with a boho vibe, perfect for those who want to express their individuality with style.

 

2. How do I contact Bougie Hippie?

You can reach us through email at heretohelp@bougiehippie.com.  Our team is here to help and will reply within 48 hours of receiving your message.

 

ORDERS & SHIPPING

1. How do I place an order?

Placing an order is easy! Browse our collections, select the items you love, choose your size and color, and click "Add to Cart." When you’re ready to checkout, click the cart icon and follow the prompts to complete your purchase.

 

2. What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express, Discover) PayPal, ApplePay, GooglePay & Venmo. For added convenience, we also offer payment plans through ShopPay.

 

3. How much does shipping cost?

Shipping costs vary based on your location, quantity and the shipping method chosen at checkout.

 

4. How long will it take to receive my order?

Standard shipping typically takes 5-7 business days. Expedited shipping options are available for faster delivery. You’ll receive a tracking number once your order has been shipped, so you can follow its journey to your doorstep.

 

RETURNS & EXCHANGES

1. What is your return policy?

You can exchange items within 14 days of delivery for store credit.  Items must be unworn, unwashed with all original tags attached.

 

2. Can I exchange an item?

Yes, we offer exchanges for different sizes or prints of the same item.  We’ll ship the new item once we receive and process your return.

 

PRODUCTS & SIZING

1.  How do I know what size to order?

Each product page includes a detailed Size Chart to help you find the perfect fit.  If you’re unsure, you can also contact our customer service team for personalized sizing advice.

 

 

2.  What materials do you use?

We prioritize quality and sustainability, using high quality materials.  You can find detailed information about the materials used in each item on the product page.